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Current Research

Our Approach

MIT CISR helps executives meet the challenge of leading increasingly digital and data-driven organizations. MIT CISR research scientists and collaborators from around the world produce rigorous academic research using a variety of methods. The relevance of the research is ensured by the active participation of member organizations from a range of industries. Insights are disseminated through research publications and events.

MIT CISR Current Research Projects

 

Business Models in the Agentic AI Era

In 2025, MIT CISR introduced a business model framework for the AI era. Given the rapid pace of AI development and its potential to reinvent enterprises, this research will continue our exploration of how business models are likely to evolve over the next five years and beyond.

This project is a continuation of MIT CISR's 2025 research project "What's Your AI-Enabled Business Model?"

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Decision Rights, Autonomy, and Value in the Agentic AI Enterprise

Enterprises increasingly deploy agentic AI for decisions ranging from highly structured operational choices to strategic judgments. Building on an AI decision rights matrix (decision impact × decision structure) we developed in 2025, in this project we will create a framework of agentic decision contexts, governance design principles, and evidence of performance outcomes. 

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Managing Digital Colleagues

What constitutes a digital colleague, and how should digital colleagues be managed? In this project, we will explore how companies are integrating digital colleagues into their work, and how this is changing company performance, processes, relationships, and structure.

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Reimagining the Future of Data Management

This project seeks to learn how next-generation data practices can drive organizational growth, efficiency, and resilience. We will assess how technological innovations address challenges in emergent data management requirements. Beyond technology, the research will consider what leadership models, skills, and investment priorities are required when data management must enable phenomena like AI, robotics, and quantum computing.

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Skills in Motion: Developing Expertise at the Pace of Change

In 2025, MIT CISR research examined how knowledge workers integrate AI into their work and the implications for the employee experience. In this year's project, we will study how organizations and employees are closing the gap between rapidly changing skill requirements and workforce readiness. 

This project is a continuation of MIT CISR's 2025 research project "Work Reworked: Succeeding with Human-AI Collaboration."

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The Enterprise IT Operating Model’s Role in Capturing AI Value

The IT function is critical to capturing the business value of AI investments, yet that value remains elusive. IT organizations are uniquely positioned to address this challenge: they are experienced in managing organizational change and in enabling business initiatives. Building on the Enterprise IT Operating Models framework we developed in 2025, in this study we will specifically look at AI adoption in each of the four models we described.

This project is a continuation of MIT CISR's 2025 research project "The IT Operating Model of the Future."

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MIT CISR research is funded by member organizations that support our work and participate in our consortium. 

MIT CISR Patrons
AlixPartners
Avanade
Cognizant
Collibra
IFS
MIT CISR Sponsors
ABN Group
Alcon Vision
ANZ Banking Group (Australia)
AustralianSuper
Banco Bradesco S.A. (Brazil)
Banco do Brasil S.A.
Barclays (UK)
BNP Paribas (France)
Bupa
CalSTRS
Caterpillar, Inc.
Cemex (Mexico)
Cencora
CIBC (Canada)
Commonwealth Superannuation Corp. (Australia)
Cuscal Limited (Australia)
Dawn Foods
DBS Bank Ltd. (Singapore)
Doosan Corporation (Korea)
Ericsson (Sweden)
Fidelity Investments
Fomento Economico Mexicano, S.A.B., de C.V.
Genentech
Hunter Water (Australia)
International Motors
Jewelers Mutual
JPMorgan Chase
Kaiser Permanente
Keurig Dr Pepper
King & Wood Mallesons (Australia)
Mater Private Hospital (Ireland)
Nasdaq, Inc.
National Australia Bank Ltd.
Nomura Holdings, Inc. (Japan)
Nomura Research Institute, Ltd. Systems Consulting Division (Japan)
Novo Nordisk A/S (Denmark)
OCP Group
Pacific Life Insurance Company
Pentagon Federal Credit Union
Posten Bring AS (Norway)
Principal Life Insurance Company
Ralliant
Reserve Bank of Australia
RTX
Saint-Gobain
Scentre Group Limited (Australia)
Schneider Electric Industries SAS (France)
Tabcorp Holdings (Australia)
Telstra Limited (Australia)
Terumo Corporation (Japan)
UniSuper Management Pty Ltd (Australia)
Uniting (Australia)
Vanguard
WestRock Company
Wolters Kluwer Financial & Corporate Compliance
Xenco Medical
Zoetis Services LLC
Find Us
Center for Information Systems Research
Massachusetts Institute of Technology
Sloan School of Management
245 First Street, E94-15th Floor
Cambridge, MA 02142
617-253-2348