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Current Research

Our Approach

MIT CISR helps executives meet the challenge of leading increasingly digital and data-driven organizations. MIT CISR research scientists and collaborators from around the world produce rigorous academic research using a variety of methods. The relevance of the research is ensured by the active participation of member organizations from a range of industries. Insights are disseminated through research publications and events.

MIT CISR Current Research Projects

Agents of Change: Governing Autonomous AI

As organizations continue to explore the potential of generative artificial intelligence (GenAI) tools and solutions, they now also face the emergence of AI agents. In this project we will explore how organizations approach the potential benefits of AI agents with the necessary oversight to ensure alignment with strategic objectives and organizational values.

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Designing an Organization for High Data Liquidity

Big organizations, especially those with big aspirations for leveraging AI technology, increasingly need data assets with high data liquidity to achieve their aims. In this project we will identify the current states in organizations of data asset experience, digital data assets, data liquidity investments, and data asset reuse and recombination.

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Getting Into the Flow: How Companies Use AI to Build High-Performing Business Processes

Powerful business processes are at the core of the future-ready company, and a requirement for automation at scale. AI offers fundamentally new opportunities for the design, execution, and management of processes to achieve excellence in both operations and customer experience. In this project we will examine how high-performing companies take process knowledge to the next level with AI.

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How Real-Time Businesses Outperform

In 2024 we identified that real-time businesses outperform their competitors in every industry. In this year's project, collaborating with IFS, we will study the key capabilities of companies that operate more in real time than their competitors and the financial impacts.

This project is a continuation of MIT CISR’s 2024 research project on What’s Next: Becoming a Real-Time Business.

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Managing Acceptable Data Use in an AI World

As organizations become more AI-fueled and pursue complex digital business opportunities, they must have sufficient data and AI capabilities—and guardrails that keep them on course. In this project we will explore contemporary acceptable data use management challenges—and what responses leaders are finding to be effective.

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Moving from Silos and Spaghetti to Reusing Digital Assets

In previous MIT CISR research, we demonstrated significant performance impacts from moving from silos and spaghetti to curated and nurtured platforms. We also found several ways to generate value from digital platforms. In this year's project we will explore the next iteration of the platform research: identifying the different types of digital assets that will create value in the next three years.

This project is a continuation of MIT CISR’s 2024 research project on Successful Enterprise-Based Platform Businesses.

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Scaling at Scale: Three Components to Realizing Consequential Value from Digital Innovation

In earlier research, we studied organizations that have created an organizational capability to enable multiple initiatives to realize value from their innovation by leveraging shared resources, which we call scaling at scale. In this year’s project, we will collect and analyze survey data regarding components that contribute to a scaling-at-scale capability.

This project is a continuation of MIT CISR’s 2024 research project on Boosting the Strategic Impact of Digital Innovations: Essential Practices.

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The IT Operating Model of the Future

As IT functions evolve to service increasingly digital business operations, the IT operating model is changing. This year's project will take a deep dive into different types of IT operating models to study how they support organizations in capturing value from digital technologies.

This project is a continuation of MIT CISR’s 2024 research project on Organizational IT of the Future.

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Update on the Enterprise AI Maturity Model

In 2024, we created a four-stage enterprise AI maturity model based on data from 721 companies and 9 case studies. In this project we will pursue new data and conduct new case studies to identify changes in how companies are creating enterprise value from AI and incorporate updates into the model.

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What’s Your AI-Enabled Business Model?

In 2018, MIT CISR researchers Peter Weill and Stephanie Woerner authored a book called What’s Your Digital Business Model? In this project they will update that research to study how AI can enable new and different business models and how it might improve existing business models. The goal is to create and validate a framework for how enterprises can create value in the era of AI.

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Work Reworked: Succeeding with Human-AI Collaboration

In 2024, MIT CISR research showed that organizations increasingly integrated generative artificial intelligence (GenAI) into the workplace. In this year's project we will explore the evolving relationship between knowledge workers and AI, focusing on how AI influences the employee experience, job design, and skills development.

This project is a continuation of MIT CISR’s 2024 research project on AI at Work: Transforming the Employee Experience.

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MIT CISR research is funded by the more than seventy-five member organizations that support our work and participate in our consortium. 

MIT CISR Patrons
AlixPartners
Avanade
Cognizant
Collibra
IFS
The Ogilvy Group
MIT CISR Sponsors
Alcon Vision
Amcor
ANZ Banking Group (Australia)
AustralianSuper
Banco Bradesco S.A. (Brazil)
Banco do Brasil S.A.
Bank of Queensland (Australia)
Barclays (UK)
BlueScope Steel (Australia)
BNP Paribas (France)
Bupa
CarMax
Caterpillar, Inc.
Cemex (Mexico)
Cencora
CIBC (Canada)
Cochlear Limited (Australia)
Commonwealth Superannuation Corp. (Australia)
Cuscal Limited (Australia)
CVS Health
Dawn Foods
DBS Bank Ltd. (Singapore)
Doosan Corporation (Korea)
Fidelity Investments
Fomento Economico Mexicano, S.A.B., de C.V.
Fortum (Finland)
Genentech
Gilbane Building Co.
International Motors
Johnson & Johnson (J&J)
Kaiser Permanente
Keurig Dr Pepper
King & Wood Mallesons (Australia)
Mercer
Nasdaq, Inc.
NN Insurance Eurasia NV
Nomura Holdings, Inc. (Japan)
Nomura Research Institute, Ltd. Systems Consulting Division (Japan)
Novo Nordisk A/S (Denmark)
OCP Group
Pacific Life Insurance Company
Pentagon Federal Credit Union
Posten Bring AS (Norway)
Principal Life Insurance Company
QBE
Ramsay Health Care (Australia)
Reserve Bank of Australia
RTX
Saint-Gobain
Scentre Group Limited (Australia)
Schneider Electric Industries SAS (France)
Tabcorp Holdings (Australia)
Telstra Limited (Australia)
Terumo Corporation (Japan)
Tetra Pak (Sweden)
Truist Financial Corporation
UniSuper Management Pty Ltd (Australia)
Uniting (Australia)
USAA
Webster Bank, N.A.
Westpac Banking Corporation (Australia)
WestRock Company
Xenco Medical
Zoetis Services LLC

MIT CISR Associate Members

MIT CISR wishes to thank all of our associate members for their support and contributions.

Find Us
Center for Information Systems Research
Massachusetts Institute of Technology
Sloan School of Management
245 First Street, E94-15th Floor
Cambridge, MA 02142
617-253-2348