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MIT CISR CURRENT RESEARCH PROJECTS

Update on the Enterprise AI Maturity Model

Assessing Performance and Value; Information Technologies

In 2024, we created a four-stage enterprise AI maturity model based on data from 721 companies and 9 case studies. In 2025, we will pursue new data and conduct new case studies to identify changes in how companies are creating enterprise value from AI and incorporate updates into the model. One focus of our research will be to look at how and when companies combine different types of AII—for example, analytic AI, generative AI, robotic AI, and agentic AI—to create value.

This study will rely on a 2025 survey and case vignettes.

We will focus on the following research questions:

  • Are companies maturing in their use of enterprise AI?
  • Are companies combining different types of AI, and if so, how?
  • Are there industry differences in enterprise AI maturity?
  • What new capabilities do companies need as they mature in their use of enterprise AI and in using combinations of AI?

SEEKING: We are seeking participation in the research from companies that are using AI to create enterprise value. We are especially interested in companies that are combining different types of AI to create value.

CONTACT: Peter Weill

RESEARCH TEAM

Peter Weill, Chairman and Senior Research Scientist

Peter’s work centers on the role, value, and governance of digitization in enterprises and their ecosystems. Peter’s current responsibilities include the globalization of MIT CISR’s research and sponsorship base and engagement with senior executive teams.

Stephanie L. Woerner, Director and Principal Research Scientist

Stephanie’s work focuses on how enterprises use technology and data to create more effective business models and how they manage the associated organizational change. She has a passion for measuring hard-to-assess digital factors and linking them to firm performance.

Ina M. Sebastian, Research Scientist

Ina studies how large enterprises transform for success in the digital economy. Her current research areas are digital partnering—including strategies to grow with digital partners and partnering strength—and value creation and value capture in digital models.

Evgeny Káganer, Professor of Operations, Information and Technology

Evgeny is a professor of operations, information, and technology at IESE Business School and an MIT CISR research collaborator. His research explores how digitalization and artificial intelligence reshape business models and organizations.

 

 

MIT CISR research is funded by the more than seventy-five member organizations that support our work and participate in our consortium. 

MIT CISR Patrons
AlixPartners
Avanade
Cognizant
Collibra
IFS
The Ogilvy Group
MIT CISR Sponsors
Alcon Vision
Amcor
ANZ Banking Group (Australia)
AustralianSuper
Banco Bradesco S.A. (Brazil)
Banco do Brasil S.A.
Bank of Queensland (Australia)
Barclays (UK)
BlueScope Steel (Australia)
BNP Paribas (France)
Bupa
CarMax
Caterpillar, Inc.
Cemex (Mexico)
Cencora
CIBC (Canada)
Cochlear Limited (Australia)
Commonwealth Superannuation Corp. (Australia)
Compagnie de Saint-Gobain
Cuscal Limited (Australia)
CVS Health
Dawn Foods
DBS Bank Ltd. (Singapore)
Doosan Corporation (Korea)
Fidelity Investments
Fomento Economico Mexicano, S.A.B., de C.V.
Fortum (Finland)
Genentech
Gilbane Building Co.
International Motors
Johnson & Johnson (J&J)
Kaiser Permanente
Keurig Dr Pepper
King & Wood Mallesons (Australia)
Mercer
Nasdaq, Inc.
NN Insurance Eurasia NV
Nomura Holdings, Inc. (Japan)
Nomura Research Institute, Ltd. Systems Consulting Division (Japan)
Novo Nordisk A/S (Denmark)
OCP Group
Pacific Life Insurance Company
Pentagon Federal Credit Union
Posten Bring AS (Norway)
Principal Life Insurance Company
QBE
Ramsay Health Care (Australia)
Reserve Bank of Australia
RTX
Scentre Group Limited (Australia)
Schneider Electric Industries SAS (France)
Tabcorp Holdings (Australia)
Telstra Limited (Australia)
Terumo Corporation (Japan)
Tetra Pak (Sweden)
Truist Financial Corporation
UniSuper Management Pty Ltd (Australia)
Uniting (Australia)
USAA
Webster Bank, N.A.
Westpac Banking Corporation (Australia)
WestRock Company
Xenco Medical
Zoetis Services LLC

MIT CISR Associate Members

MIT CISR wishes to thank all of our associate members for their support and contributions.

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Center for Information Systems Research
Massachusetts Institute of Technology
Sloan School of Management
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