Research Library

Three actions counter resistance to change in digital business transformations emanating from organizational inertia. Read Now

Employees suffer from increased work complexity when companies follow transformation pathways that prioritize developing customer-oriented capabilities over operational capabilities. Read Now

In this briefing, we provide a digital transformation playbook. Read Now

Top-performing firms develop ten capabilities to achieve progress on both customer and operational dimensions and capture digital value. Read Now

Becoming digital through and through requires putting in place four decision rights guardrails that simultaneously empower and align cross-functional teams. Read Now

Dashboarding works because everybody in the company gets to compare progress against agreed-upon metrics and work together to make course corrections when necessary. Read Now

Five actions comprise a playbook to help leaders deliver on their companies’ digitally enabled business transformations. Read Now

In this briefing, we share our research on companies pursuing multiple pathways, describe the necessity of coordinating the pathways, and highlight the experiences of commercial bank Bancolombia as it pursues multiple pathways. Read Now

Toyota Motor North America employs a management practice it calls multi-capping to efficiently develop digital offerings for global adoption. Read Now