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MIT CISR 2023 RESEARCH PROJECTS

Growing with xTechs

 Ecosystems;  Innovation Portfolios; xTechs

Large established organizations often work with application-specific technology startups, which we call xTechs, to innovate in digital customer experience and operations. The results can be spectacular but are inconsistent. This project explores how leading organizations succeed when innovating with xTechs. To study this phenomenon we will conduct interviews, do case studies, and supplement the findings with secondary data, a Delphi Panel, workshops, and polling.

We will focus on the following research questions:

  • How do large organizations manage xTech collaborations effectively?
  • How do they measure success, and how successful are they?
  • What advice do xTechs have for large organizations?

SEEKING: Ideal project participants in this research include FinTech consortiums, large organizations engaging with xTechs, and xTech founders and team members.

CONTACT: Alan Thorogood

RESEARCH TEAM

Alan Thorogood, Research and Member Engagement, AsiaPac

Alan is responsible for engaging member organizations in the Asia Pacific region and conducting field-based research on how organizations can capture digital business value.

Peter Weill, Chairman and Senior Research Scientist

Peter’s work centers on the role, value, and governance of digitization in enterprises and their ecosystems. Peter’s current responsibilities include the globalization of MIT CISR’s research and sponsorship base and engagement with senior executive teams.

Stephanie L. Woerner, Director and Principal Research Scientist

Stephanie’s work focuses on how enterprises use technology and data to create more effective business models and how they manage the associated organizational change. She has a passion for measuring hard-to-assess digital factors and linking them to firm performance.

Related Publications

MIT CISR research is funded by the more than seventy-five member organizations that support our work and participate in our consortium. 

MIT CISR Patrons
AlixPartners
Avanade
Axway, Inc.
Collibra
IFS
Pegasystems Inc.
The Ogilvy Group
MIT CISR Sponsors
Alcon Vision
Allstate Insurance Company
Amcor
ANZ Banking Group (Australia)
AustralianSuper
Banco Bradesco S.A. (Brazil)
Banco do Brasil S.A.
Bank of Queensland (Australia)
Barclays (UK)
BlueScope Steel (Australia)
BNP Paribas (France)
Bupa
CarMax
Caterpillar, Inc.
Cemex (Mexico)
Cencora
CIBC (Canada)
Cochlear Limited (Australia)
Commonwealth Superannuation Corp. (Australia)
Cuscal Limited (Australia)
CVS Health
Dawn Foods
DBS Bank Ltd. (Singapore)
Doosan Corporation (Korea)
Fidelity Investments
Fomento Economico Mexicano, S.A.B., de C.V.
Fortum (Finland)
Genentech
General Mills, Inc.
Gilbane Building Co.
Henkel AG & Co. (Germany)
Johnson & Johnson (J&J)
Kaiser Permanente
King & Wood Mallesons (Australia)
Koç Holding (Turkey)
Mercer
Nasdaq, Inc.
NN Insurance Eurasia NV
Nomura Holdings, Inc. (Japan)
Nomura Research Institute, Ltd. Systems Consulting Division (Japan)
Novo Nordisk A/S (Denmark)
OCP Group
Pacific Life Insurance Company
Posten Bring AS (Norway)
Principal Life Insurance Company
QBE
Ramsay Health Care (Australia)
Raytheon Technologies
Scentre Group Limited (Australia)
Schneider Electric Industries SAS (France)
Stockland (Australia)
Tabcorp Holdings (Australia)
Telstra Limited (Australia)
Terumo Corporation (Japan)
Tetra Pak (Sweden)
Truist Financial Corporation
UniSuper Management Pty Ltd (Australia)
Uniting (Australia)
USAA
Webster Bank, N.A.
Westpac Banking Corporation (Australia)
WestRock Company
Wolters Kluwer
Xenco Medical
Zoetis Services LLC

MIT CISR Associate Members

MIT CISR wishes to thank all of our associate members for their support and contributions.

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Center for Information Systems Research
Massachusetts Institute of Technology
Sloan School of Management
245 First Street, E94-15th Floor
Cambridge, MA 02142
617-253-2348