One of the four big “explosions” that company leaders have to deal with in a digital business transformation is changing decision rights—specifically, getting the right people to lead key decisions. If companies don’t change decision rights on a few key decisions, then they won’t see different results from their decisions. These few decisions typically include who decides what is done versus how the goal is accomplished, how much is going to be invested and how that spending is prioritized, and who deals with exceptions. Building on previous MIT CISR research, we will conduct interviews with senior executives in companies that have successfully transformed to understand how decision rights changed as part of the transformation. We will follow up by developing an in-depth company example and analyzing data from an MIT CISR survey.
We will focus on the following research questions:
- What are the key decisions to focus on in a digital business transformation?
- Which decision rights are business leaders most often accountable for and which are CIOs/IT most accountable for?
- Which decision rights most influence growth?
- Do decision rights vary by pathway?
- Can we create a decision right matrix with metrics to track?
SEEKING: We are seeking participation in the research from CIOs and other C-level executives in companies that have successfully digitally transformed.
CONTACT: Peter Weill
