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Navigating the Jagged Technological Frontier of Generative AI

In this Hot Topic video presentation, Fabrizio Dell'Acqua of Harvard Business School presents his research on generative AI and the landscape of human/AI collaboration.

In this presentation, Fabrizio covers the results and implication of his recent research, with co-authors, on the impact of Generative AI on Knowledge Workers, specifically consultants. This research shows that the landscape of human/AI collaboration is marked by what can be described as a "jagged frontier" of Generative AI capabilities. When consulting tasks were within this frontier, consultants using AI were significantly more productive and produced significantly higher quality results compared to a control group. However, outside the frontier of current capabilities, there's a delicate interplay where humans might lean too heavily on AI, leading to potential oversights. This evolving frontier serves as a backdrop to the broader discussion on the transformative potential of AI.

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About the Researchers

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Fabrizio Dell'Acqua, Postdoctoral Research Fellow and Teaching Fellow, Harvard Business School


Founded in 1974 and grounded in MIT's tradition of combining academic knowledge and practical purpose, MIT CISR helps executives meet the challenge of leading increasingly digital and data-driven organizations. We work directly with digital leaders, executives, and boards to develop our insights. Our consortium forms a global community that comprises more than seventy-five organizations.

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