What I'm Reading...
We've been particularly struck by Jeanne Ross's work on the fact that digital and digitize are two very different things. We get clarity from MIT CISR that makes it very easy for people across our organization to say, "Okay, I can now look at my problem differently, I can understand what's expected of me, what I expect of other people.” Plus her personal style is so energetic and vibrant that it's generated fans across BT.Steve Whittaker, Head of Strategic US Acadamic Partnerships, BT (UK)
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