AI is high on executives’ agendas. It potentially can generate big value; yet, if not appropriately designed, built, deployed, and nurtured, AI can fall short and, worst case, cause harm. This research will explore how companies can maximize value from AI, and we will focus on understanding emergent AI challenges, such as building algorithmic trust, avoiding decision risk, and developing new roles. Ultimately, we intend to help executives mitigate AI deployment risks and achieve the desired payback from AI investments.
- What activities and strategies improve chances of AI trust and acceptance by organizational and other key stakeholders?
- What activities and strategies help companies achieve more pervasive AI deployment and use?
Seeking: Interviews with AI project team members—two people per team (one representing an algorithm expert, and the other representing a business/domain expert).
Contact: Barbara Wixom