CASE STUDY
An in-depth description of a firm’s approach to an IT management issue (intended for MBA and executive education)
Working Paper: Case Study
DBS Bank: Developing Tech and Ops Capabilities for Pan-Asian Growth
In this case study, we describe how DBS Bank is developing a set of five digital capabilities to enable its strong Pan-Asian growth.
Abstract
In this case study, we describe how DBS Bank is developing a set of five digital capabilities to enable its strong Pan-Asian growth. With these digital capabilities—plus an Asian twist—DBS Bank can embrace diversity to operate nimbly in different countries and pursue multiple strategic goals, outperforming its competitors to be the “Asian Bank of Choice for the New Asia.”
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About the Authors
Siew Kien Sia, Nanyang Business School
Peter Weill, MIT Sloan Center for Information Systems Research (CISR)
Christina Soh Wai Lin, Nanyang Business School
MIT CENTER FOR INFORMATION SYSTEMS RESEARCH (CISR)
Founded in 1974 and grounded in the MIT tradition of rigorous field-based research, MIT CISR helps executives meet the challenge of leading dynamic, global, and information-intensive organizations. Through research, teaching, and events, the center stimulates interaction among scholars, students, and practitioners. More than seventy-five firms sponsor our work and participate in our consortium.
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