Using AI to Enhance Business Operations
Abstract
Artificial intelligence invariably conjures up visions of self-driving vehicles, obliging personal assistants, and intelligent robots. But AI’s effect on how companies operate is no less transformational than its impact on such products.
Enterprise cognitive computing — the use of AI to enhance business operations — involves embedding algorithms into applications that support organizational processes.
About the Authors
Monideepa Tarafdar, Professor of Information Systems, Lancaster University Management School
Jeanne W. Ross, Principal Research Scientist, MIT Sloan Center for Information Systems Research (CISR)
MIT CENTER FOR INFORMATION SYSTEMS RESEARCH (CISR)
Founded in 1974 and grounded in MIT's tradition of combining academic knowledge and practical purpose, MIT CISR helps executives meet the challenge of leading increasingly digital and data-driven organizations. We work directly with digital leaders, executives, and boards to develop our insights. Our consortium forms a global community that comprises more than seventy-five organizations.
MIT CISR Associate Members
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