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Conversations with CISR: A Farewell from Jeanne Ross

Jeanne Ross fondly bid farewell to MIT CISR and her admirers around the world upon her retirement in June 2020.

Jeanne Ross spent 26 years conducting research at MIT CISR—most of which addressed the importance and process of business design (i.e., architecture). At the end of June 2020, she retired from MIT CISR to pursue new interests.

On her last day with MIT CISR, Jeanne offered parting thoughts on the state of the art and the meaning of digital design in a live webinar. In this recording of the webinar, Peter Weill leads Jeanne to reflect on her rewarding and impactful career, and they engage with ideas and questions from the audience.

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A Tribute to Jeanne Ross

As Jeanne Ross retires at the end of June 2020, she is indelibly fixed in the memories of those with whom she worked and collaborated. In this video, several of these colleagues—and friends—fondly share memories of how they met Jeanne, how she inspired them, and how they and their careers have benefited from their relationship with her. 

Jeanne Ross: Career Highlights

Over her more than 30-year career, Jeanne Ross became one of America's leading organizational theorists, a global enterprise architecture guru, and a go-to expert for senior executives. As she enters retirement at the end of June 2020, this video reviews Jeanne's contributions to IT research, and to MIT CISR and its sponsor and patron organizations.

About the Researcher

Profile picture for user jross@mit.edu

Jeanne Ross, Principal Research Scientist (retired), MIT Sloan Center for Information Systems Research (CISR)

MIT SLOAN CENTER FOR INFORMATION SYSTEMS RESEARCH 

Founded in 1974 and grounded in the MIT tradition of rigorous field-based research, MIT CISR helps executives meet the challenge of leading dynamic, global, and information-intensive organizations. Through research, teaching, and events, the center stimulates interaction among scholars, students, and practitioners. More than ninety firms sponsor our work and participate in our consortium. 

MIT CISR Patrons
AlixPartners
Avanade
Cognizant
Microsoft Corporation
Pegasystems Inc.
PricewaterhouseCoopers
Standard Bank Group (South Africa)
The Ogilvy Group
MIT CISR Sponsors
Aetna, a CVS Health business
Air Canada
Allstate Insurance Company
ANZ Banking Group (Australia)
Australian Taxation Office
AustralianSuper
Banco Azteca (Mexico)
Banco Bradesco S.A. (Brazil)
Banco do Brasil S.A.
Bank of Queensland (Australia)
Barclays (UK)
Bayer
Biogen, Inc.
BMW Group
BNP Paribas (France)
Bristol-Myers Squibb
BT (UK)
CarMax
Caterpillar, Inc.
CEMEX (Mexico)
Charles River Laboratories, Inc.
CIBC (Canada)
Cochlear Limited (Australia)
Commonwealth Superannuation Corp. (Australia)
Coril Holdings Ltd. (Canada)
Credit Suisse (Switzerland)
DBS Bank Ltd. (Singapore)
Doosan Corporation (Korea)
ExxonMobil Global Services Company
Ferrovial Corporacion, S.A. (Spain)
Fidelity Investments
Fomento Economico Mexicano, S.A.B., de C.V.
Fortum (Finland)
General Motors Corporation
Genworth Financial
Hanover Insurance Group
Heineken International B.V. (Netherlands)
Hitachi, Ltd. (Japan)
HSBC Technology & Services (USA) Inc.
Insurance Australia Group
Johnson & Johnson (J&J)
Kaiser Permanente
King & Wood Mallesons (Australia)
Marathon Oil Corporation
Markel Corporation
Mater Private Hospital (Ireland)
National Australia Bank Ltd.
Nomura Holdings, Inc. (Japan)
Nomura Research Institute, Ltd. Systems Consulting Division (Japan)
OCP S.A.
OECD
Pacific Life Insurance Company
PepsiCo Inc.
Pioneer Natural Resources USA Inc.
Posten Norge AS (Norway)
Principal Financial Group
QBE
Raytheon Technologies
Reserve Bank of Australia
Royal Philips (Netherlands)
Santander UK/Grupo Santander
Scentre Group Limited (Australia)
Schneider Electric Industries SAS (France)
SIGMAXYZ Inc.
State Street Corp.
Stockland (Australia)
Suncorp Group (Australia)
Teck Resources Limited (Canada)
Tetra Pak (Sweden)
Trinity Health
Truist Financial Corporation
UniSuper Management Pty Ltd
USAA
Webster Bank, N.A.
Westpac Banking Corporation (Australia)
WestRock Company
Zoetis Services LLC
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Center for Information Systems Research
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