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Conversations with CISR: A Farewell from Jeanne Ross

Jeanne Ross fondly bid farewell to MIT CISR and her admirers around the world upon her retirement in June 2020.

Jeanne Ross spent 26 years conducting research at MIT CISR—most of which addressed the importance and process of business design (i.e., architecture). At the end of June 2020, she retired from MIT CISR to pursue new interests.

On her last day with MIT CISR, Jeanne offered parting thoughts on the state of the art and the meaning of digital design in a live webinar. In this recording of the webinar, Peter Weill leads Jeanne to reflect on her rewarding and impactful career, and they engage with ideas and questions from the audience.

Related Videos

A Tribute to Jeanne Ross

As Jeanne Ross retires at the end of June 2020, she is indelibly fixed in the memories of those with whom she worked and collaborated. In this video, several of these colleagues—and friends—fondly share memories of how they met Jeanne, how she inspired them, and how they and their careers have benefited from their relationship with her. 

Jeanne Ross: Career Highlights

Over her more than 30-year career, Jeanne Ross became one of America's leading organizational theorists, a global enterprise architecture guru, and a go-to expert for senior executives. As she enters retirement at the end of June 2020, this video reviews Jeanne's contributions to IT research, and to MIT CISR and its sponsor and patron organizations.

About the Researcher

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Jeanne W. Ross, Principal Research Scientist (retired), MIT Sloan Center for Information Systems Research (CISR)


Founded in 1974 and grounded in the MIT tradition of rigorous field-based research, MIT CISR helps executives meet the challenge of leading dynamic, global, and information-intensive organizations. Through research, teaching, and events, the center stimulates interaction among scholars, students, and practitioners. More than seventy-five firms sponsor our work and participate in our consortium. 

MIT CISR Patrons
Axway, Inc.
Pegasystems Inc.
The Ogilvy Group
MIT CISR Sponsors
Allstate Insurance Company
ANZ Banking Group (Australia)
Ascend SC
Banco Bradesco S.A. (Brazil)
Banco do Brasil S.A.
Bank of Queensland (Australia)
BlueScope Steel (Australia)
BNP Paribas (France)
Bristol-Myers Squibb
Bupa (Australia)
Cabot Corporation
Caterpillar, Inc.
Cemex (Mexico)
CIBC (Canada)
Cochlear Limited (Australia)
Commonwealth Superannuation Corp. (Australia)
Cuscal Limited (Australia)
CVS Health
Dawn Foods
DBS Bank Ltd. (Singapore)
Doosan Corporation (Korea)
Fidelity Investments
Fomento Economico Mexicano, S.A.B., de C.V.
Fortum (Finland)
General Mills, Inc.
Gilbane Building Co.
Henkel AG & Co. (Germany)
Johnson & Johnson (J&J)
Kaiser Permanente
King & Wood Mallesons (Australia)
Koç Holding (Turkey)
Nasdaq, Inc.
National Australia Bank Ltd.
Nomura Holdings, Inc. (Japan)
Nomura Research Institute, Ltd. Systems Consulting Division (Japan)
OCP Group
Pacific Life Insurance Company
Posten Bring AS (Norway)
Principal Financial Group
Ramsay Health Care (Australia)
Raytheon Technologies
Scentre Group Limited (Australia)
Schneider Electric Industries SAS (France)
Stockland (Australia)
Suncorp Group (Australia)
TabCorp Holdings (Australia)
Telstra Limited
Tetra Pak (Sweden)
Truist Financial Corporation
UniSuper Management Pty Ltd (Australia)
Uniting (Australia)
Webster Bank, N.A.
Westpac Banking Corporation (Australia)
WestRock Company
Wolters Kluwer
Xenco Medical
Zoetis Services LLC
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Massachusetts Institute of Technology
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