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Management Journal Article hero
Management Journal Article

The Digital Workplace is Key to Digital Innovation

Effective digital workplaces require a dual focus on employee connectedness and responsive leadership.
By Kristine Dery, Ina M. Sebastian, and Nick van der Meulen
Abstract

Success in the digital era at established companies depends on transforming how work is done to create digital workplaces and improve employee experience. This entails addressing two dimensions - responsive leadership and employee connectedness - with three design levers for each dimension. Based on the transformational journeys of three established companies, we show how digital workplaces drive success and how IT leaders play a critical role in the transformation. We provide recommendations for CIOs about to embark on workplace transformation journeys.

About the Authors

Profile picture for user kristine.dery@mq.edu.au

Kristine Dery, Research Scientist, MIT Sloan Center for Information Systems Research (CISR)

MIT CENTER FOR INFORMATION SYSTEMS RESEARCH (CISR)

Founded in 1974 and grounded in MIT's tradition of combining academic knowledge and practical purpose, MIT CISR helps executives meet the challenge of leading increasingly digital and data-driven organizations. We work directly with digital leaders, executives, and boards to develop our insights. Our consortium forms a global community that comprises more than seventy-five organizations.

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