Log In

Register

• Research Overview
  • Classic Topics
    • Enterprise Architecture
    • IT Governance
    • IT Portfolio Management
    • IT Risk
• Current Projects
  • Strengthening Your Digital Business Model
  • Building Digitized Platforms Can Be Slow: What Are the Alternatives?
  • Digital Innovation: Designing
    Customer-Centric Products and Services
  • Adapting Your Business’ Genome
    to a Digital Ecosystem
  • Case Studies in Social Media Innovations
  • BYOD: Radical Changes to Managing Technology and the People and Processes Relying on It
  • Working Smarter: Seizing the Opportunities Created by Ubiquitous Data
  • Managing Your Firm’s Total Digitization:
    The Next Frontier
  • Business Complexity: Shifting IT
    from Problem to Solution
  • Managing IT Supply and Demand: How to Build a World-Class Service Organization
• Research Briefings
  • 2012 Research Briefings
  • 2011 Research Briefings
  • 2010 Research Briefings
  • 2009 Research Briefings

Based on our mission to develop concepts and frameworks to help executives address the IT-related challenges of leading increasingly dynamic, global, and information-intensive organizations, MIT CISR researchers focus on year-long specific and applicable projects. The relevance of our research is ensured by the active participation of corporate sponsors from a range of industries.

MIT CISR research projects are typically a collaboration of several researchers and often include MIT students. Research results are disseminated primarily through working papers, research briefings, an annual conference, and sponsor forums.

Current MIT CISR Research Projects:

Strengthening Your Digital Business Model

A digital business model describes how your enterprise will interact digitally with your customers and generate value. However, a great digital business model will often challenge the status quo. [Learn more...]

Building Digitized Platforms Can Be Slow: What Are the Alternatives?

Digitized platforms deliver business efficiencies, reliability, and predictability. In short, they provide a stable foundation for the business. But platforms are slow and costly to implement while business conditions are constantly changing. [Learn more...]

Digital Innovation: Designing Customer-Centric Products and Services

Organizations are rapidly increasing the number of digital products and services they offer. A critical challenge is how to design innovative new products and services to meet potentially unknown customer needs. [Learn more...]

Adapting Your Business’ Genome to a Digital Ecosystem

Increasing digitization is enabling a new generation of organizations—imagine when digital storage, processing, and communications are virtually free. Companies will be doing business in more countries through more channels with more partners in more open ecosystems. [Learn more...]

Case Studies in Social Media Innovations

Recent years have seen an explosion of interest in social media innovations that are facilitating the interconnection and interaction of people, both within and beyond the boundaries of the firm. Many of these innovations have the potential to significantly change how work gets done and with whom. [Learn more...]

BYOD: Radical Changes to Managing Technology and the People
and Processes Relying on It

After years of owning and controlling all of the information technology used by employees, the advent of consumer mobile devices such as smartphones and tablets is leading some organizations to allow/encourage/force employees to bring, pay for, and even support their own devices (BYOD). This potentially radical change in approach to IT management will hopefully save money, unleash innovation, and enhance employee productivity and satisfaction. But the longer-term implications of BYOD are far broader. [Learn more...]

Working Smarter: Seizing the Opportunities Created by Ubiquitous Data

MIT CISR research has found that generating strategic benefits from firms’ growing stock of electronic data demands a commitment to “Working Smarter.” In addition to a robust information backbone, Working Smarter depends on well-managed business rules, clearly assigned accountability, and ongoing coaching. [Learn more...]

Managing Your Firm’s Total Digitization: The Next Frontier

A high‐quality customer experience increasingly requires end‐to‐end integration of a firm’s growing set of digital assets and investments—many outside the IT unit’s responsibly. [Learn more...]

Business Complexity: Shifting IT from Problem to Solution

As businesses keep innovating and adapting to change, they also become more complex in various ways. Because these changes are done with the intention to grow business value, the resulting business complexity can be seen as a good thing. However, too much business complexity can introduce significant cost and “weight” to a business, making it slower to change and more difficult for employees to get their jobs done. [Learn more...]

Managing IT Supply and Demand: How to Build a World-Class
Service Organization

Traditionally, IT-related workload has been considered as a portfolio of corporate and/or business unit projects and services. A portfolio is collated across the organization and then optimized according to criteria such as funding, IT resource capacity, risk, and value. A critical assumption of this approach is that individual projects and services are independent of each other. However, this assumption is challenged as organizations increasingly build firm-wide platform capabilities that are then leveraged by individual SBU applications. [Learn more...]