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In-person Event

MIT CISR Australian Int'l Exec. Forum 2022

Sydney | April 7, 2022

Capturing Value from Digital: Frameworks, Change, People, and Puzzles

During our April event in Sydney, MIT CISR Chairman and Senior Research Scientist Peter Weill shared recent research project findings. Professor Roberto Fernandez from MIT Sloan and Professor Kristine Dery from Macquarie University were on the agenda, as was corporate board member Jenny Banner. 

MIT CISR executive forums are held exclusively for our sponsor and patron organizations (see list below) and a small number of invited guests. Please contact the MIT CISR event team if you have any questions about event registration.

Our Agenda

Session Presenter(S)
Check-in & Continental Breakfast (8:30-9:00 AM)  
Town Hall (9:00-9:30 AM) Peter Weill 

Unlocking Value from Digital: Solving the Organizational Rubik’s Cube (9:30-11:00 AM)

In new MIT CISR research we studied how top-performing firms solved their organization’s Rubik's Cube challenge—simultaneously achieving customer responsiveness, sharing services, reusing modular capability, and commercializing new services. In this session, Peter will share the Rubik's Cube framework, best practices, and case studies for discussion. Joining Peter will be Carolyn Kirksmith, head of strategic development at Standard Bank Group in South Africa who will share SBG's approach to the Rubik's Cube.

Peter Weill &
Carolyn Kirksmith

Leading Change: Perspectives on the Organization (11:20 AM-1:00 PM)

The digitalization journey necessarily challenges people’s existing cultural mindsets, requiring leaders to embed the needed changes in concrete behaviors. We will explore a number of important tools and perspectives that leaders need to be effective change agents. We will take a “hard-headed” approach to what are often thought of as “soft” topics. The overarching goals are to (1) raise awareness about the nature of the barriers to change and (2) offer insights on how to overcome resistance to change.

Roberto Fernandez
Lunch (1:00-2:00 PM)  
What Boards Want from Digital: Interview Session (2:00-2:30 PM) Jennifer Banner & 
Peter Weill

Powering Digital by Empowering People (2:30-3:15 PM)

Transforming businesses for digital has proven to deliver great value for customers and stakeholders, but it takes time, and it is easy to lose momentum. Our research shows that high performing firms keep their "foot on the peddle" by investing in their people. These firms are great places to work, but they are also great places for people to grow. Empowering people to solve complex problems for customers pays off. Kristine Dery will present her MIT CISR framework on the Future-ready Workforce and then engage with panelists who have a range of perspectives and stories to share.

Kristine Dery with panelists Marianne Broadbent & Deon Ludick

Becoming Future Ready: Book Preview (3:30-4:30 PM)

Peter will present a preview of his forthcoming book, co-authored with Stephanie Woerner and Ina Sebastian, entitled "Future Ready: The Four Pathways to Capturing Digital Value." He will focus on the lessons learned from how firms create and then capture value from digital.

Peter Weill

Lifelong Learning (4:30-5:00 PM)

Margaret (Meg) Regan
Closing Remarks & Reception (5:00-6:00 PM)  



Founded in 1974 and grounded in the MIT tradition of rigorous field-based research, MIT CISR helps executives meet the challenge of leading dynamic, global, and information-intensive organizations. Through research, teaching, and events, the center stimulates interaction among scholars, students, and practitioners. More than seventy-five firms sponsor our work and participate in our consortium. 

MIT CISR Patrons
Axway, Inc.
Pegasystems Inc.
Standard Bank Group (South Africa)
The Ogilvy Group
MIT CISR Sponsors
Allstate Insurance Company
ANZ Banking Group (Australia)
Australian Taxation Office
Banco Bradesco S.A. (Brazil)
Banco do Brasil S.A.
Bank of Queensland (Australia)
BlueScope Steel (Australia)
BNP Paribas (France)
Bristol-Myers Squibb
Cabot Corporation
Caterpillar, Inc.
CEMEX (Mexico)
Charles River Laboratories, Inc.
CIBC (Canada)
Cochlear Limited (Australia)
Commonwealth Superannuation Corp. (Australia)
Credit Suisse (Switzerland)
Cuscal Limited (Australia)
CVS Health
DBS Bank Ltd. (Singapore)
Doosan Corporation (Korea)
Fidelity Investments
Fomento Economico Mexicano, S.A.B., de C.V.
Fortum (Finland)
General Mills, Inc.
General Motors Corporation
Henkel AG & Co. (Germany)
Hitachi, Ltd. (Japan)
HSBC Technology & Services (USA) Inc.
Johnson & Johnson (J&J)
Kaiser Permanente
King & Wood Mallesons (Australia)
Koç Holding (Turkey)
National Australia Bank Ltd.
Nomura Holdings, Inc. (Japan)
Nomura Research Institute, Ltd. Systems Consulting Division (Japan)
Pacific Life Insurance Company
Pioneer Natural Resources USA Inc.
Posten Norge AS (Norway)
Principal Financial Group
Procter & Gamble
Raytheon Technologies
Reserve Bank of Australia
Royal Philips (Netherlands)
Santander UK/Grupo Santander
SC Global Tubular Solutions
Scentre Group Limited (Australia)
Schneider Electric Industries SAS (France)
Scotts Miracle-Gro
State Street Corp.
Stockland (Australia)
Suncorp Group (Australia)
Teck Resources Limited (Canada)
Tetra Pak (Sweden)
Trinity Health
Truist Financial Corporation
UniSuper Management Pty Ltd (Australia)
Webster Bank, N.A.
Westpac Banking Corporation (Australia)
WestRock Company
Wolters Kluwer
Zoetis Services LLC
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