BNY Mellon: Redesigning IT for Digital Transformation
|BNY Mellon: Redesigning IT for Digital Transformation||Ross, Jeanne W.|
Beath, Cynthia M.
|Working Paper||Design/Management of the IT Unit|
IT-based Business Transformation
|Abstract: BNY Mellon, a 230-year old investment management and financial asset custodian company, embarked on a digital transformation in 2012. The company’s ability to deliver new digital services was dependent on building new technology and business capabilities. A transformation of the IT unit spearheaded the development of these capabilities. This case describes the early stages of the transformation, particularly the redesign of the IT unit and the development of common business services.|
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