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The IT Unit of the Future: Novel Approaches to Delivering Value to the Enterprise

Title Author(s) Type Topic(s) Comments Date
The IT Unit of the Future: Novel Approaches to Delivering Value to the EnterpriseWixom, Barbara H.
Kosgi, Karthic
Ross, Jeanne W.
Beath, Cynthia M.
Working PaperIT Governance
IT Investment and Portfolio Management
Design/Management of the IT Unit
Abstract: The October 2014 MIT CISR research briefing, “Demand Shaping: Changing the Conversation About IT,” communicates how a set of IT management practices—which we call demand shaping practices—and IT governance change the nature of conversations regarding IT investment, and ultimately result in better firm performance. The briefing’s message is informed by a large-scale survey that was completed by executives from 195 organizations. This research summary provides detailed survey results, and can be used to benchmark IT management practices at your organization against those reported by the sample.

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fernando guerrero
October 16, 2014


I am interested in IT governance and IT Architecture strategy.

I can’t wait to read this publication.

Thank you very much


Cheryl Miller
October 16, 2014

We’re glad that you find MIT CISR content valuable. This file will become available to non-sponsor registrants of the website on Wednesday, January 14, 2015.
November 5, 2014

It is a great experience connecting with CISR.

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