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How Business Rules Define Your Business Strategy

Title Author(s) Type Topic(s) Comments Date
How Business Rules Define Your Business StrategyRoss, Jeanne W.
Quaadgras, Anne
Beath, Cynthia M.
Research BriefingData Management, Analytics, and Use52012-12-20
Abstract: Businesses run on business rules, which guide the operational decisions frontline employees make every day. Well-managed business rules tie the actions of individuals to the strategic objectives of the company in two ways: they inform daily operational decisions, and they inform the metrics on scorecards that track individual performance. In this briefing, we describe how digitization helps companies manage business rules for competitive advantage, and use Citrix’s experiences in managing its partner-related business rules as an illustrative example.

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patricia_ome
February 28, 2013

I really interested on abstract. Thanks.


Cheryl Miller-Daniels
March 4, 2013

This file will be available to the public ninety days after publication, on March 20, 2013.


wynpugh
March 20, 2013

An excellent summary.

In Business Process models, I like to show such rules as “Controls” (In IDEF/ICOM) speak on processes or activities. These ideally link back to the strategic level (strategy or objectives) alongside the KPIs or Measures on the same processes & activities.

My consultancy work has frequently shown the gap between Objectives & Controls (often not kept updated) & Objectives & Measures: The Measures Gap.

It’s very revealing when senior managers realise they need to “Mind the gap”.


abhik
March 21, 2013

Truly interesting and in-depth.


How Business Rules Define Your Business Strategy | Resources on iT
March 21, 2013

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