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Working Smarter: The Digital Economy Is All About Your People

Title Author(s) Type Topic(s) Comments Date
Working Smarter: The Digital Economy Is All About Your PeopleRoss, Jeanne W.
Beath, Cynthia M.
Research BriefingData Management, Analytics, and Use
Digitizing Business Processes
Abstract: We describe how security firm Protection 1 is using data from a digitized platform to empower operating level employees and provide transparent operational information to people throughout the company. We have long observed that most firms’ digitized platforms are under-utilized. This briefing describes how one company drives extraordinary value from its platform, and uses data from the platform to clarify the expectations and outcomes of every individual. Protection 1 is an interesting example of a data-driven organization.

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