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Trinity Health: Using Digitization, Unification, and Data Analytics to Tame the Quality, Cost, and Accessibility Problems of Healthcare

Title Author(s) Type Topic(s) Comments Date
Trinity Health: Using Digitization, Unification, and Data Analytics to Tame the Quality, Cost, and Accessibility Problems of HealthcareTanriverdi, Hüseyin
Du, Kui
Ross, Jeanne W.
Working PaperEnterprise Architecture
Data Management, Analytics, and Use
Abstract: Trinity Health of Novi, Michigan has sought to tame healthcare’s quality, cost, and accessibility problems by using enterprise-wide digitization, unification, and analytical decision making. It started by making strategic commitments to an enterprise-wide digital platform and a unified operating model. These commitments created a foundation for analytical decision making and organizational improvements. Operating units across the enterprise sought to adopt standardized information systems applications, standardized clinical and operational processes, and standardized data types and definitions. The standardization of applications, processes, and data definitions increased the quality of performance metrics and fostered performance benchmarking across similar operating units. Transparency of performance results strengthened accountability and fostered collaboration and best practice sharing across operating units. Lower performing units started to learn and adopt the best practices of higher performing units. This organizational learning enabled Trinity Health to increase the quality and efficiency of its care. The resources freed up by the efficiencies were used to increase the accessibility of Trinity Health’s services to poor and uninsured patient populations. Going forward, Trinity Health faces chal-lenges in maintaining and upgrading its digitization, unification, and analytics foundation as it acquires new entities and co-evolves with the rapidly changing healthcare industry; expanding the foundation to all entities in its continuum of care; and building more sophisticated analytical skills and expertise to enable a more predictive enterprise.

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January 18, 2012

I´d lke to have a copy, thanks.

Cheryl Miller-Daniels
January 18, 2012

This publication is available only to members of MIT CISR patron and sponsor organizations for the first 90 days. It will be available to other registered users of the site after the 90-day embargo period lapses.

February 4, 2012

I am currently working in effective EMR implementation in healthcare setting. Implementation process is very tidious, time consuming and more like a training process for healthcare professional.
April 5, 2015

If interested, my doctoral dissertation addressed the effective EMR implementation in a hospital setting identifying the key variables for success. Let me know if you would like more information or a copy. Dr. Victor O Muglia 951-809-3778

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