Skip to content

JM Family Enterprises, Inc.: Selectively Outsourcing IT for Increased Business Value

Title Author(s) Type Topic(s) Comments Date
JM Family Enterprises, Inc.: Selectively Outsourcing IT for Increased Business ValueBeath, Cynthia M.
Ross, Jeanne W.
Working PaperSourcing02006-04-19
Abstract: In 2001, JM Family Enterprises (JMFE), the 15th largest privately held company in the United States, began a transformation of its IT services. By 2004, the company was ranked seventh in InformationWeek magazine's listing of most innovative users of IT. JMFE's IT transformation involved rationalization of its technology architecture, adoption of best service practices, data center consolidation and selective outsourcing. This case study emphasizes the role of outsourcing in JMFE's IT transformation. Executives from both JMFE and IBM describe how they have managed the relationship to ensure mutual benefits.

Log in to download this publication.

Search all publications.

Discussion

Post your comment

No comments yet.

RSS feed for comments on this post.

You must be logged in to post a comment.