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National Australia Bank

Title Author(s) Type Topic(s) Comments Date
National Australia BankVitale, MichaelWorking PaperBusiness Models02001-08-01
Abstract: National Australia Bank is Australia's largest bank and one of the largest financial institutions in the world. This case focuses on its development and use of a data warehouse to drive its retail banking business in Australia. The case describes both the technical and the organizational challenges that National had to overcome in order to succeed. The case also outlines the challenges going forward, which include expanding the use of the technology to other parts of the bank in Australia and to its subsidiaries overseas.

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