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The IT Organization of the 21st Century: Moving to a Process-Based Orientation

Title Author(s) Type Topic(s) Comments Date
The IT Organization of the 21st Century: Moving to a Process-Based OrientationBrown, Carol V.
Ross, Jeanne W.
Working PaperBusiness Models
IT-based Business Transformation
01999-07-01
Abstract: Organizations are moving to more process-based structures. Because information technology is a critical enabler of cross-functional business processes, the transition to increasingly process-based orientations is likely to have significant implications for the structures and processes of IT units. This report summarizes the findings from a preliminary study of the management initiatives of the IT units at twelve firms that are becoming more process-based organizations.

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